Executive Summary

1.0 Introduction

1.1 Market conditions driving interest in cost of output

1.2 Aims and objectives of the report

1.3 Scope of the report

1.3.1 Digital Convergence

1.3.2 Product/Market sectors

1.3.3 Methodology

1.3.4 TCOIllustrator

1.4 Definitions

1.4.1 Digital Convergence

1.4.2 Multifunction Peripherals (MFP)

1.4.3 Integrated Modular

1.4.4 Distributed Modular

1.4.5 Cost Per Page (CPP)

1.4.6 Total Cost of Ownership (TCO)

1.5 Provisos and assumptions

2.0 Digital Convergence

2.1 Where has Digital Convergence come from?

2.2 Where is Digital Convergence heading?

3.0 The issues and role of CPP & TCO in the present scenario

3.1 How do the Printer, Copier and Fax markets compare?

3.2 What do CPP & TCO attempt to provide? Who's interested?

3.3 How can local country conditions affect interest?

3.4 Techniques and testing for CPP and TCO

3.5 What factors should be included in our calculations?

4.0 Conclusions

Can the issues be addressed by establishing standards?